Ask EQ Tech Support

First Name:

Last Name:

Email Address (please double-check the email address after typing it):

Daytime Phone
(if email is undeliverable):

Which program are you having problems with:

Electric Quilt 6 Electric Quilt 5 Electric Quilt 4 BlockBase Classic Applique Create Your Family Quilt Dear Jane or Dear Hannah Judy Martin Stars and Sets Karen K. Stone Quilts Quilt Design Wizard Quiltmaker Quilting Designs Sew Precise STASH Stitched With Love Sue Spargo Folk-Art Dreams Town and Country Patchwork Other

What operating system is your computer running?

Windows 95
Windows 98
Windows ME
Windows 2000
Windows NT
Windows XP
Windows Vista
Windows 7
Other


Please list the version (Home, Pro, Media Center Edition) or Service Packs currently installed (if known):

What type of printer are you using? (for printing problems)

Please include printer brand, model, and any other version numbers.
Example: HP Deskjet 1220Cse

What other types of graphic-related software do you have installed on your computer?

Please include product name and version number if known of any photo software, animated cursors, or animated desktop buddies that you may have installed.
Examples:
Bonzai Buddy (version not known)
Underwater Creatures desktop

How would you classify the problem you are having?

Installation Issue Activation Issue Display Issue Linking Issue Printing Issue Other

Please include a detailed description of what is happening.

Please include the complete step by step directions of what you are doing and any error messages or codes you may be receiving. If you are working out of a book or from a web lesson, please list the name and page as reference.

Thank you for using Electric Quilt Company products. Tech Support will contact you as soon as possible during business hours. (Monday - Friday, 9-5 Eastern)